Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. You may have to pay a supplement if you wish to retain your room until the evening. Your actual check-in time can be selected 3 months before you sail. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. The advice can change so check regularly for updates. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Please see Citalia Terms and Conditions for the supply of third party Product and Services. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Our ATOL number is 0285 and our ABTA number is V4068. Pools in city hotels are usually smaller than those at beach hotels making diving more hazardous. Eight day tour with an insight into one of Italys most stunning regions. Start planning your 2023 Italian adventure today with our multi destination itineraries. Find my booking. Need Help? ECD may be required by us or the airline. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Explore one of the worlds most glorious cities before heading to Italys largest lake. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. Keep your details up to date so we can send you notifications about your flights' status, any disruptions, or if there's a chance to upgrade. This romantic break takes you to some of the most enchanting locations in north eastern Italy. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For this reason, we would urge you to take extra care when enjoying the views and particular care in supervising children. But ATOL protection does not apply to all holiday and travel services listed on this website. Please refer to theterms and conditions here. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Download the Travelopia Modern Slavery Statement as a PDF What our customers think We have been helping our customers discover the real Italy for 90 years now. Registered in England and Wales. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. But ATOL protection does not apply to all holiday and travel services listed on this website. We may also share information with our advertising, analytics and social media partners for their own purposes. The Brunelleschi Hotel sits just moments away from Florences most famous sites, the domed roof of Cattedrale di Santa Maria del Fiore and Piazza della Signoria. Please try your search again. You can also find more information about the validity period, how to change or refund them and more information on the types of seats reserved for specific categories Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. We will endeavour to book the class of travel requested. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Please find the booking terms and conditions applicable at the time of your booking. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. Find out more about our experience, expertise and passion for all things Italy. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . 01293 - Calls are charged at your provider's local or national rate. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. The UK has recently adopted the European Health Insurance Card (EHIC). The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Search flights Book a . There may, however, be exceptions and we will confirm tickets as soon as possible. But ATOL protection does not apply to all holiday and travel services listed on this website. The advice can change so check regularly for updates. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please refer to theBooking with Confidence terms and conditions here. The advice can change so check regularly for updates. For further information, visit the ABTA website at https://www.abta.com. Baggage allowance varies between airlines, please ask us for up-to-date information. An Accommodation only booking fee will apply. It is not normal practice in Italy to have tea and coffee making facilities in the room. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. Extra Leg Room seats are not available to pre-book on all airlines. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. We cannot guarantee that channels will be available in English. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. Please note you cannot print off your boarding pass until you have paid in full. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. citalia manage my booking. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. Terms and conditions apply. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Step back in time and enjoy spectacular scenery on board a luxurious train. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Registered in England and Wales. Travel Agents, please note that no commission is payable for our booking service. Subscribe now. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. A number of items are prohibited in hold luggage, such as explosives and flammable products, so you must not travel with these products. Log in with your email and proceed to "My Bookings". Holidays to Sicily and the Aeolian Islands give visitors the chance to experience a unique region of Italy with its own history, culture and cuisine. 01293 - Calls are charged at your provider's local or national rate. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. This romantic break takes you to some of the most enchanting locations in north eastern Italy. I have changed my booking . Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Please provide a valid last name without any punctuation or spaces. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. If you book through a travel agent, they can check the reservations system or website for any changes in conditions. Our offers include room upgrades and board upgrades. Japan reopens to independent travelers. Similarly airlines, do not always offer compensation for flight delays and will not alter your homeward flight to account for any lost holiday resulting from outbound flight delays. During local and national holidays, certain facilities and museums may not be available and therefore sightseeing tours and shopping may be limited and transport may be affected. As a tour operator we are obliged by law to print the official category awarded to the properties featured in our programme. View Your Booking. Some airlines offer a 'Sitting together' supplement. We cannot accept any loss arising out of a) missed connections; or b) cancellation or change of flights unless they are part of the package booked by us. Normal booking terms & conditions apply. For further information, visit the ABTA website at https://www.abta.com. Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. Combine two of Italy's stunning lakes all in one trip. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . It is advisable to identify if there are any areas which it is best to avoid, particularly at night. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Where could you be heading to in the next few weeks? The period in the season and times of day when these operate are at the discretion of the management. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Heating: Where heating is available but not included it will be charged locally. 01293 - Calls are charged at your provider's local or national rate. The advice can change so check regularly for updates. Key collection is normally available until 20.00hrs. Well help you navigate the top sights and attractions of this wonderful island. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. The official star ratings are awarded by the Italian National Tourist office in each region. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. Log in Search. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. These regulations have been put in place by the EASA and are for the safety of all passengers. Registered in England and Wales. Offers valid on 2023 travel dates. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. Tel: (020) 7408 1254) for details. Offer is subject to change and can be withdrawn at any time. Are there any restrictions to which bookings I can access with Manage Booking? If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Change / Cancel a flight booking; Manage a train booking. Customize your flights, add-ons, and value packs. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our ATOL number is 0285 and our ABTA number is V4068. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. Our offers include room upgrades and board upgrades. Failure to do so may result in you being denied boarding or refused entry to your destination. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Breakage deposits: Where our villa/apartment owners require a breakage deposit against possible loss or damage, the deposit requirement details are normally shown in the description or will be advised on your itinerary. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances Step back in time and enjoy spectacular scenery on board a luxurious train. Allow us to help you filter through our best holidays based on your desires and needs. Terms and conditions apply. Any unauthorised guests will be charged locally. Allow us to help you filter through our best holidays based on your desires and needs. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. Wherever you choose to explore, wed love to pair you with your dream holiday to Italy. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . *Based on group B, 7 day car hire. Offer is subject to change and can be withdrawn at any time. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. In this case, you must advise our reservations staff and obtain further information prior to confirming your booking. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. (ii) Apartments: Deposit payments are payable on arrival to our concierge or to the owner or the manager and payments may be made by Eurocheque, traveller's cheque or cash. Italys islands are also well worth visiting. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Please enter your booking details and click continue to display the payment screen. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Booking overview; Accommodation changes & cancellation. For example, all the facilities in a resort might not be fully functional in early or late season. You will need your licence and passport for identification purposes when taking possession of the car. Our offers include room upgrades and board upgrades. The first/second nights of the stay will be considered the free nights. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Well help you navigate the top sights and attractions of this wonderful island. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. Our offers include room upgrades and board upgrades. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea.